Mary Lou Merkt

Mary Lou Merkt

President and Chief Executive Officer

Mary Lou’s connection to The Woodlands runs deep. While serving as Vice President for Finance and Administration at Furman University, she was involved in the development of our community. And she has an even more up close and personal perspective because her father was a resident here. She’s been a part of who we are for a long time, so she knows what makes us ‘us.’ And her financial, administrative and leadership experience will keep us moving forward as we continue to find new ways of serving residents and growing our relationships in the Greenville community.

Angela Hecker

Angela Hecker

Director of Sales and Marketing

Angela is responsible for the continued growth of The Woodlands community through sales and branding. Her leadership and strategy experience in the pharmaceutical industry goes hand-in-hand with her experience in building relationships as a senior living sales counselor. And her experience in musical theatre makes for some very entertaining conversations.

Elizabeth Craig

Elizabeth Craig

Director of Nursing

For Elizabeth, people always come first. She firmly believes in person-centered care and that residents and their families are the most important members of the health care team. Her background in critical care nursing taught her that proactively managing health is more effective than being reactive, so she’s excited to be where she and her team can work together to keep residents living at their best.

Evan Faucette

Evan Faucette

Director of Dining Services

Evan strongly believes in the power of food to give joy and bring people together. He oversees all things related to dining services here at The Woodlands. He uses his 15 years of experience in the food service industry to create ever-changing seasonal menus, featuring local organic meats and vegetables to produce high-quality meals. Evan prides himself on paying close attention to each resident’s dietary preferences, and makes sure they all know their satisfaction is his top priority.

Rick Brackett

Rick Brackett

VICE PRESIDENT OF OPERATIONS

Rick joined The Woodlands at Furman team in 2014, bringing vast experience in operations and construction from the hospitality industry. Rick’s primary focus is resident and staff satisfaction, and engagement throughout all operations which include Dining, Lifestyles, Wellness, Concierge Services, Engineering, Environmental and Construction.

Rick’s daily role in the community is to plan, direct, coordinate and oversee operations in the community. He also ensures the development and implementation of efficient operations and cost-effective systems that meet current and future needs, while offering strategic vision to help The Woodlands be better positioned to realize our vision of being the retirement community of choice offering first-in-class amenities and services to our current and future residents.

“Everyone has a story and I enjoy having the opportunity to work in a community where I get to not only learn the story of so many fascinating individuals but I also get to share my story, becoming part of each other’s stories creating our wonderful community”

Kathy Young

Kathy Young

Controller

We work hard to maintain the financial goals of the community. Kathy is a big part of that effort, working closely with our management company. She’s involved in budgeting, financial reporting, accounts payable, accounts receivable and payroll. She also makes sure residents stay informed about financial matters, and keeps those lines of communication open.

Merietta McKenzie

Merietta McKenzie

DIRECTOR OF RESIDENT SERVICES

“Service” is not her middle name, but it should be. As Director of Resident Services, Merietta functions as a resource for our Independent Living residents, helping coordinate the transition to their new home, facilitating communication between residents and various departments, and utilizing a customer-focused approach to address resident concerns. She also functions as a liaison for support services available to our residents, so please contact her for any changes in condition, following a hospitalization, or for any upcoming medical procedure, so appropriate follow up care can be arranged, if necessary. Her background in hospitality, customer service, and public relations serves us all well.

Donald R. Lilly, NHA, CRCFA, LMSW

Donald R. Lilly, NHA, CRCFA, LMSW

VICE PRESIDENT & ADMINISTRATOR OF HEALTH SERVICES

Donald’s leadership is focused on providing a great living and working environment throughout The Arboretum. This includes our Assisted Living, Memory Care and Short and Long Term Skilled Nursing care. His background in healthcare administration, social work and education helps to keep the ship steady and on the right path. His passion for people keeps him focused on providing an amazing home environment for the residents and a wonderful work environment for all Arboretum staff. He is excited about working at The Woodlands and looks forward to being an integral part of the future and fabric of this wonderful community!

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