If you ask new Chief Operating Officer Carol Babbitt what she likes so much about The Woodlands at Furman, she’ll quickly tell you, “It’s the people.”
“The residents, their family members, and my co-workers—we’re like a big family here,” Babbitt says. “We can count on each other for just about anything at a moment’s notice.”
Babbitt loves The Woodlands at Furman and is certainly no stranger to senior living. She’s worked in continuing care retirement centers for the past 25 years and is excited about her new position. “The COO role will allow me to further my career in senior living, specifically in working with independent living residents,” she says. “It will be a lot of fun to get to know them. I’m also interested in learning more about the overall workings of the community.”
An Impressive Resume
Babbitt began working at The Arboretum at The Woodlands in 2013 as the Health Services Administrator. She worked mainly with Skilled Nursing, Assisted Living, and Memory Care residents and their families.
While there, she managed residents’ needs, government regulations, and company policies related to the Health Center and to Assisted Living. She built a strong team of managers for the licensed areas and contributed to a community-wide employee satisfaction rating of 86.9 percent.
Before that, she was just as impressive in her role as Healthcare Administrator at Freedom Village Bradenton, a Brookdale Senior Living community in Bradenton, Florida. There, she helped achieve an 88-percent retention of Health Center staff. She also eliminated more than $100,000 of spending per month of nursing agency and was instrumental in maintaining Brookdale’s excellent safety record. The community achieved more than 1,000 days of “no lost-time” incidents.
Although she brings plenty of experience to her role as COO, Babbitt isn’t resting on her laurels. Last year, she earned a certificate in leadership excellence from the Disney Institute as part of her commitment to continuous improvement. The Disney Institute might prompt visions of Mickey Mouse and his pal Goofy, but the certification is a serious one sought after by executives at companies like Volvo, Häagen-Dazs, and others. In her role as COO, Babbitt is excited to use her leadership skills and experience to make The Woodlands even better.
Babbitt says, “The Woodlands at Furman is already such a great place to live and work. With all of the plans for expansion, the future is looking even brighter.”